Casino Privacy Policy

VegaBro Casino Privacy Policy

Last updated: May 28, 2025

This Privacy Policy (“Policy”) applies to all websites owned and operated by VegaBro Casino (collectively referred to as the “Sites”), as well as all online and mobile services we provide (“Services”). By using the Sites or Services, you agree to the collection, use, and disclosure of your personal information (“Personal Data”) as described in this Policy.

1. Introduction

1.1 Scope

This Policy governs the collection, use, storage, disclosure, and transfer of Personal Data through our Sites and Services. “Personal Data” means any information that directly or indirectly identifies you, such as your full name, email address, mailing address, phone number, payment details, gaming activity data, chat messages, and other information you provide. Anonymous or aggregated data that does not identify you is not covered by this Policy.

1.2 Changes

We may update this Policy from time to time. In case of significant changes, we will notify you via the Sites or email. Continued use of the Sites or Services after changes constitutes your acceptance of the updated Policy.

2. Data We Collect and How

2.1 Data You Provide

We collect Personal Data you provide during registration, KYC procedures, customer support interactions, and other communications.

2.2 Automatically Collected Data

We automatically collect technical information such as IP address, device and browser type, visit times, URLs, system errors, cookies, and analytics data.

2.3 Transactions and Account Activity

We record account activities, transaction histories, and other information necessary to provide services and comply with laws.

2.4 Data from Third Parties

We may obtain data from public sources or partners (such as payment systems) to verify, supplement, or update your information.

3. Legal Bases for Data Processing

We process your Personal Data on the following grounds:

Contract performance: registration and account maintenance.
Legal obligation: compliance with laws (e.g., AML, responsible gaming).
Legitimate interests: security, analytics, service improvement.
Consent: for marketing or other purposes requiring explicit consent.

4. How We Use Your Data

Provision and support of Services
Identity and eligibility verification
Compliance with laws including licensing and anti-money laundering
Customer support
Development of new features and site improvements
Fraud prevention and security
Financial transaction processing
Monitoring and ensuring responsible gaming
Marketing communications and personalization
Internal administration within the corporate group

5. Data Sharing with Third Parties

VegaBro corporate group
Partners and service providers: hosting, payment gateways, analytics
Regulators and law enforcement agencies, where legally required
Referral program partners
Other third parties, only with your consent

6. International Data Transfers

Your data may be transferred to countries outside the European Economic Area. In such cases, we ensure protection in accordance with applicable standards, including the EU Standard Contractual Clauses.

7. Data Security

We have implemented appropriate technical and organizational measures to protect data security:

TLS/SSL encryption
Restricted employee access
Multi-layer network protection
Secure data centers
Continuous security monitoring

8. Data Retention

8.1 Retention Periods

Your data will be stored until account closure, and then for up to 5 years or longer if required by law.

8.2 Reasons for Extended Retention

Fraud prevention
Compliance with AML and accounting standards
Dispute resolution
Ensuring service stability

9. Your Rights

You have the right to:

Request access to your data
Correct inaccurate data
Delete your data (subject to legal restrictions)
Restrict processing
Object to processing
Withdraw consent
Opt out of marketing communications
File a complaint with a supervisory authority

For any inquiries, contact us at: [email protected]

10. Use of Google Analytics

We use Google Analytics to analyze user behavior. This data is not used to identify individuals. You can disable cookies in your browser settings.

11. SSL Encryption

All critical communications between you and our Sites are encrypted using Secure Socket Layer (SSL) protocol with a 256-bit key to ensure secure data transmission.

By using our Sites or Services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your Personal Data as described in this Privacy Policy. If you have any questions or concerns regarding this Policy or our data handling practices, please contact us at:

Email - [email protected]

This Privacy Policy is provided for informational purposes only and does not constitute legal advice. Please consult a lawyer to ensure your privacy policy complies with all applicable laws and regulations.

Contact Information:

Email: [email protected]